Full circle

Had a 1 hour meeting/presentation at 360 Elizbeth Street in the Melbourne CBD today.

Unfortunately, the person I was meeting accidently told me 360 Collins Street (I think their offices used to be there or nearby).

It was about 6 blocks of very brisk walking (should have cabbed it I realised half way there) followed by a 40 min and rather rushed presentation – given that I had a subsequent meeting immediately afterwards at 333 Collins Street (I had assumed I would be just across the road).

Fortunately I think the meeting went okay – got the core message across and they sounded quite interested.

Lesson learned ? Don’t rely on email alone when organising meetings with people you haven’t met before in locations you haven’t been to before – good practice to speak on the phone to confirm details – things are often overlooked in written communication that are picked up when spoken because it just does sound right. Of course it also works the other way too – written confirmation is very important to avoid mistakes in verbal communication.